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Customer Service Philosophy


Mission: To offer you exceptional value.

This mission is accomplished by offering you the highest quality gourmet teas.

Our products are backed by an ironclad 30 day money back guarantee:

"If you are not completely satisfied with your order, call us for return instructions and we will cheerfully refund your purchase price (less shipping) or send you replacement product."

"Gourmet Teas. Superior Service. Exceptional Value."